Contact True North in Chilliwack

Get a Cash Offer for Your Vehicle

Tell True North what you are selling. Accurate vehicle information and current photos help us review the vehicle and explain the appropriate next step. Submitting the form does not require you to sell.

  • Vehicle review request only
  • No obligation to accept
  • Local Chilliwack contact
☎Prefer to talk? Call 236-242-1989
✓One form for vehicle and equipment enquiries
⌖46021 Second Ave, Chilliwack

Choose the right enquiry

What Are You Selling?

The form should ask only questions relevant to your vehicle type. Select the closest option and provide what you know.

01

Running Used Vehicle

Car, truck, SUV or van that still runs and drives. Mileage, trim, condition and history help with the review.

Used-car appraisal guide
02

Old, Damaged or Non-Running Vehicle

Describe rolling ability, keys, major components, visible damage and access to the vehicle.

Non-running vehicle guide
03

Motorhome or RV

Send dimensions, condition, ownership details and photos of the parking or access area.

Specialty vehicle guide
04

Commercial or Fleet Vehicle

Include operating condition, previous use, ownership authority and the number of units involved.

Fleet vehicle enquiries
05

Equipment

Provide make, model, serial information when available, weight, dimensions and loading access.

Equipment buyer service
06

Not Sure?

Describe the item honestly, add clear photos and include its general location. The team will explain the best route.

Use the enquiry form

Information for the form

What Helps Us Review Your Request

If you do not know an answer, say “not sure” rather than guessing. Do not provide a home address or identity document until the information is reasonably needed.

Your Contact Information

Provide the details needed to respond to your enquiry.

  • Full name
  • Phone number
  • Email address
  • Preferred contact method
  • Best time to contact you
  • Postal code or general location

Basic Vehicle Information

Help identify the vehicle being assessed.

  • Year, make and model
  • Trim and body style
  • Approximate mileage
  • Colour
  • Number of keys or remotes
  • VIN only when securely requested

Ownership and Documents

Disclose issues early so the correct process can be discussed.

  • Is it registered in your name?
  • Is registration available?
  • Lien or money owing
  • Registered owner available to sign
  • Estate or company-fleet status
  • Known rebuilt or salvage status

Location and Access

Access details matter most for a non-running or large item.

  • General location or postal code
  • Driveway, yard or parking details
  • Gates, slopes or clearance issues
  • Whether the vehicle can move
  • Strata or property rules
  • Photos of the access route

Secure documents: do not upload government ID or another person’s identification through a standard form unless True North confirms a secure, necessary method. For registration, plates, liens and transfer forms, read the BC car-selling paperwork guide.

Condition questions

Tell Us What Condition the Vehicle Is In

Different conditions need different questions. The right details help us avoid an unreliable estimate and plan the next conversation properly.

For a Running Used Vehicle

Describe how it operates today and anything a buyer should know before an inspection.

  • Does it start and drive normally?
  • Any dashboard warning lights?
  • Known engine or transmission issues?
  • Recent repairs or service records?
  • Accident or insurance-claim history?
  • Exterior damage, rust or glass issues?
  • Interior condition, odours or stains?
  • Tire condition and modifications?
  • Previous rental, taxi or commercial use?

For an Old or Non-Running Vehicle

Describe the vehicle’s ability to move and the components and access available for a safe assessment.

  • Does the engine start?
  • Can it move under its own power?
  • Does it roll, steer and brake?
  • Can it shift into neutral?
  • Are wheels and tires installed?
  • Are the keys available?
  • Are major components present?
  • Collision, fire, flood or structural damage?
  • Fluid leaks or long-term parking?

Specialty vehicles and equipment

Large Items Need Access and Loading Details

For a motorhome, commercial unit or machine, send more than the make and model. Dimensions, weight, operating condition and the site can affect whether and how an item can be reviewed.

Manufacturer and modelSerial number when availableDimensions and weightMileage or operating hoursFuel or power typeAttachmentsLoading capabilityGround and site conditionsGate and height clearanceTurning clearance
Mazda MPV photographed for a Chilliwack vehicle appraisal
Current photos give the team a clearer picture before an inspection or pickup discussion.

Photos to upload

Show the Complete Vehicle

Send useful, current photos when possible. They make an initial review more reliable and help the team ask better follow-up questions.

  • Front of the vehicle
  • Rear of the vehicle
  • Driver side
  • Passenger side
  • Interior and seats
  • Dashboard and odometer
  • Engine compartment
  • Tires and wheels
  • Damage or missing components
  • Access route for a non-running or large item

Photo safety: remove or cover unrelated personal information. Do not upload another person’s identification without authority. Use only the formats and file-size limits configured in the secure form.

After you submit

What Happens Next?

The form starts a review. A transaction happens only after the parties agree to the offer and complete the required steps.

01

We Review the Information

True North checks whether the vehicle fits its current buying criteria and whether more information is needed.

02

We Contact You

The team may request another photo, clarify ownership, ask about access or discuss an inspection.

03

You Review the Offer or Next Step

If the business can proceed, it explains the available offer, assumptions, payment and handover or pickup process.

04

We Complete the Agreed Transaction

Before the vehicle changes hands, confirm VIN, ownership, documents, payment and licence-plate responsibilities.

Privacy notice

Your Information Is Used to Review Your Request

True North uses the information you submit to evaluate the vehicle, respond to the enquiry, arrange an inspection or pickup, complete an authorized transaction, maintain required business records and prevent fraud.

By submitting the form, you confirm the information is accurate and you are authorized to provide it. Marketing consent should always be a separate optional choice, not part of the required service-request consent.

Contact and location

Contact True North Scrap Car Solutions

Call if you prefer to speak with someone first. The team may still request photos or documents through an approved method to review your vehicle properly.

⌖46021 Second Ave, Chilliwack, BC V2P 1S6
✓Chilliwack and verified nearby communities
View Service Areas
True North Scrap Car SolutionsOpen in Google Maps

Contact form questions

Frequently Asked Questions

The form is a request for review. It is not an agreement to sell your vehicle.

Submit Your Vehicle
Is the form an agreement to sell?

No. It is a request for review. A transaction occurs only after the parties agree to the offer and complete the required steps.

Do I need every photo before submitting?

Send as many useful, current photos as possible. Missing information can delay the review or make an initial estimate less reliable.

When will I receive an answer?

The team reviews each enquiry based on the information provided and current scheduling. If you need to speak with someone, call 236-242-1989.

Is my information sold to other car buyers?

True North uses submitted information to evaluate and respond to the request, arrange an inspection or pickup, complete an authorized transaction and maintain required records. Read the Privacy Policy for the full policy.

Can I call instead?

Yes. Call 236-242-1989. The team may still request photos or documents through an approved method to assess the vehicle properly.

Do you sell engines, wheels or other individual parts?

No. True North purchases complete vehicles and does not operate a retail used-parts counter. Do not use the form to request individual components.

Submit Your Vehicle to True North

Tell us what you are selling, the condition it is in and where it is located. Clear details and current photos help us review the request efficiently.

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